Robert Heller — Essential Managers: Managing Meetings, 2005 год

Август 5th, 2012 / Автор статьи: admin
Essential Managers: Managing Meetings - Robert Heller

Dorling Kindersley / DKManagm
The instant reference library of management tips and techniques
Learn all you need to know about meetings, from planning and preparing an agenda, to establishing formal procedures and dealing with potentially volatile situations. Managing Meetings shows how to chair and participate fully in a meeting, plus it also provides practical techniques for you to use to make meetings work for you. Power tips help you handle real-life situations and develop first-class meeting skills that will dramatically improve efficiency and decisiveness.
This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility, with a focus on developing and enhancing professional management practice.
— Managing Meetings helps you to plan a meeting, use formal and informal procedures, recognize non-verbal messages, and handle volatile situations
— Practical techniques show you how to define the purpose of a meeting, prepare an agenda, get your point across, and reach a successful conclusion
— Clear text and illustrations cover every aspect of formal and informal meetings
— Simple checklists enable you to be fully prepared before and during a meeting
— Accessible charts and flow diagrams explore different options for action and provide useful examples
— An exciting and unprecedented visual approach to international business publishing
— Aimed at the novice and the experienced manager alike in every work environment, from large corporations to small businesses

ISBN: 9780751305296
мягкая обложка, 0 стр.
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Robert Heller — Essential Managers: Selling Successfully, 2005 год

Июль 25th, 2012 / Автор статьи: admin
Essential Managers: Selling Successfully - Robert Heller

Dorling Kindersley / DKManagm
The instant reference library of management tips and techniques
Learn all you need to know about successful selling, from developing self-confidence and clinching a deal, to understanding customers and managing a sales team. Selling Successfully not only shows you how to improve your powers of persuasion, it also provides practical techniques for building mutually rewarding, win-win relationships with customers. Power tips help you handle real-life situations and develop first-class selling skills that will dramatically improve your ability to make good transactions and hit sales targets.
This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility, with a focus on developing and enhancing professional management practice.
— Practical techniques show you how to target customers, identify their needs, present your product effectively and win sales
— Clear text and illustrations cover every aspect of successful selling
— Simple checklists and points to remember enable you to be fully prepared throughout the selling process
— Accessible charts and flow diagrams explore different options for action and provide useful examples of real-life situations
— Within each volume there are exercises and questionnaires which encourage self-assessment and analysis to improve management skills
— An exciting and unprecedented visual approach to international business publishing
— Aimed at the novice and the experienced manager alike in every work environment, from large corporations to small businesses

ISBN: 9780751307696
мягкая обложка, 72 стр.
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